Refund policy

Full report

We refund the full payment if:

• we cannot analyze your site (for example, it does not respond);
• we do not deliver it within 48 hours after you approve the category and questions;
• it contains a material error (something your own site's data contradicts) and we cannot fix it.

Subscriptions

You can cancel anytime from your dashboard; access continues until the end of the paid period and partial periods are not refunded. If you cancel within the first 7 days of your first subscription, we refund that first charge.

New-site blueprint

It follows what was agreed in its quote.

How to request one

Write to [email protected] with your account email and the domain. Refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank. This does not limit your statutory consumer rights.